ROMA EXPERIENCE's PRIVACY & COOKIE POLICY

We employ Secure Sockets Layer (SSL) technology, a standard encryption protocol for secure e-commerce transactions. SSL encodes information as it is sent over the Internet, ensuring the confidentiality of transmitted data. 

Should you wish to access information, products, services from Roma Experience, or participate in our tours, we may require certain information about you. During your visit to our website, we may collect and indefinitely store your Internet Protocol (IP) information, computer identifiers, service provider identifier, browser type, geolocation data, site referrals, and duration of your website visit. This data aids us in improving our service through website analysis and statistics. 

We do not sell, trade, or transfer your personal information to outside parties. This does not include trusted third parties (including but not limited to TripAdvisor, Google Analytics, Zendesk) and companies that assist us in operating our website, conducting our business, and servicing you. This includes reaching out to you via email or phone regarding emergencies, schedule changes, service reminders, review follow-ups, and responding to live chat requests. 

Our site uses cookies to enhance its performance and provide a better user experience. Cookies are small files placed on your device, storing user preferences, shopping cart information, and supplying anonymized tracking data to third-party applications like Google Analytics. However, you may opt to disable cookies through your browser settings. For more information on how to do this, please refer to the Help section of your browser or visit the About Cookies website. 

When purchasing, booking, or registering on our site, we may ask for your name, email address, mailing address, phone number, and/or credit card information. You may visit our site anonymously. This data is collected and stored indefinitely for website analysis, statistics, and to facilitate communication regarding emergencies, schedule changes, purchase notifications, meeting point details, reminders, and review follow-ups.

When contacting us through our form, we collect your email or phone number to provide efficient service, respond to queries, contact you in emergencies, notify you about schedule changes, meeting point details, and to send reminders and follow-ups. This information is securely stored, but you may unsubscribe at any time by emailing us at info@romaexperience.com.

By visiting romaexperience.com and booking tours through our website, you consent to this Privacy Policy and permit the collection of information for the aforementioned purposes. If you wish to inquire about your data, please email us at info@romaexperience.com. 

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We reserve the right to modify this Privacy Policy at any time. Please review it frequently to stay updated on how we are protecting your information.